El secuestro emocional es cuando sus emociones se elevan a un punto en el que ya no está pensando racionalmente, por lo tanto, "secuestrando" sus habilidades para tomar decisiones.

Now more than ever, emotional intelligence is the key to creating an effective workplace. If you’ve ever had questions about what exactly emotional intelligence is, the TTI Success Insights’ Emotional Quotient Assessment, or how you can apply emotional intelligence to your life right now, we have answers.