DISC Style Known for Being Quiet, Reflective
They like interacting with people, but perhaps they are on the quiet side. You speak with them, and they take a moment to reflect before answering. They tend to be non-emotional in their expressions.
Editor’s Note: This post is part of a series in how to easily identify and effectively communicate with one of the DISC (Dominance, Influence, Steadiness, Compliance) behavioral styles. From understanding how they speak to the tone of their emails, this series will help you communicate effectively with DISC in mind. Additional details on this subject can be found in “The Universal Language DISC Reference Manual” by Bill J. Bonnstetter and Judy Suiter or at TTIDISC.com.
They like interacting with people, but perhaps they are on the quiet side. You speak with them, and they take a moment to reflect before answering. They tend to be non-emotional in their expressions.
If you come across a person like this, you’ve spotted a High S. Below are other tell-tale signs of a High S, even before you have a conversation with them:
Office decorations: Family snapshots and a homey atmosphere
Gestures: Will gesture with hands, but the movements won’t be grand
How they stand: Lean back with hands in pockets
How they walk: Steady, easy pace
If you’ve had a short conversation with them, a few factors provide major clues to a High S:
How they speak on the phone: Warm conversationalist, friendly and concerned.
How they speak to others: Warm but not pushy. Will listen before talking.
Once you’ve spotted a High S, change your communication style accordingly. Show a sincere interest in them as people, and be as casual and informal as possible. A High S will appreciate not being put on the spot if a decision needs to be made; instead, give them time to think and reflect.
Most importantly, don’t overpromise. A High S will expect you to carry out any guarantees you make.
