Release date: December 23, 2025
We’re excited to announce a new way to manage report deletions directly within IDS4 (TTI Admin)! Account Admins can now request the deletion of individual reports without ever leaving the platform—eliminating the need to fill out an external form or contact Support to get started. This update simplifies workflows and saves time, especially for time-sensitive billing issues.
Where to Find the Request Deletion Action
The new action lives within the Report Usage section of IDS4 under Settings → Report Usage. You’ll find a new “Request Deletion” option in the 3-dot menu to the right of each eligible report.
How to Submit a Request
Submitting a deletion request takes just a few simple steps:- Go to your Account Settings and locate the Report Usage section.
- Locate the report you want to delete and click the action menu (three dots).
- Select “Request Deletion.”
- Review the report details carefully.
- Provide a brief explanation for why you’re requesting the deletion in the required text field.
- Click Submit.
Once submitted, you’ll see a confirmation in-platform and receive an email confirming that your request has been sent to our Support team for review.
Track Your Request Status
After submitting a deletion request, you can now view the status of your request directly within IDS4.
When you open the same report’s action menu and select “View Deletion Request,” a pop-up will display the current status of your request. This transparency lets you easily monitor the progress of your request.
What Happens Next
Every deletion request is reviewed by the Support Team to ensure accuracy and alignment with billing rules. Here’s what you can expect:
- If Approved: The report will be deleted from your account, and you’ll receive an email confirming the approval. In most cases, if the report has already been billed, a credit will be added to your account for use in the next billing cycle.
- If Denied: You’ll receive an email notification that includes the reason for the denial, and the report will remain active in your account.
Important Guidelines
To keep the process efficient and secure, here are a few key rules to keep in mind:- Account Admins Only: This action is only available to Account Admins. (Team, Folder, or Link shares cannot submit deletions.)
- Eligible Reports: Only reports from the current or previous billing month are eligible.
- Current month = Not yet invoiced
- Previous month = Already invoiced, requires a credit if approved
- One at a Time: Requests are per individual report—no batch submissions.
- Reason Required: You must provide an open-text explanation for every request.
Pro Tip 💡
To avoid unnecessary charges and streamline your month-end workflow:
Review your Report Usage section before invoicing occurs (right before month-end) to confirm all reports are accurate and accounted for. If you find any reports that should be removed, submit your deletion requests during the current billing cycle—before invoices are finalized.
Staying proactive helps ensure smoother billing and reduces the need for credits or adjustments later.
Ready to Simplify Your Workflow?
With the new Request Deletion action, you can manage report deletions quickly and easily, without leaving IDS4. This streamlined process reduces manual steps, helps resolve billing issues faster, and gives you more control over your account.
For any questions, please contact Partner Support.
